(Operated by Harta Inc.)
This agreement contains important terms relating to equipment rental, payment, responsibilities, and assumption of risk. By signing, you agree to be legally bound by all terms below.
This agreement is between:
Harta Inc. (operating as “Safe Sends”)
and
The individual signing this agreement (“the Renter”).
Full payment is required at the time of reservation.
Equipment will not be released until payment has been received in full.
No refunds will be provided for:
Any exceptions are at the sole discretion of Harta Inc.
Equipment must be returned on the agreed date and time.
Late returns will be charged at the full daily rental rate per item, per day (or partial day), until all equipment is returned.
All equipment is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties or guarantees of any kind, express or implied.
The Renter is solely responsible for inspecting all equipment upon receipt and determining whether it is safe, undamaged, and suitable for use prior to any use or activity. If the Renter believes any equipment is unsafe or unsuitable, they agree not to use it.
By accepting and/or using the equipment, the Renter confirms that they have had the opportunity to inspect it, accepts it in its current condition, and voluntarily assumes all risks associated with its use.
The Renter understands and acknowledges that bouldering, climbing-related activities, and outdoor recreational use involve inherent and significant risks, including but not limited to:
The Renter voluntarily assumes all risks, known and unknown, arising from or related to:
This assumption of risk applies to the Renter and to any other individual who uses, handles, transports, or is otherwise in possession of the equipment (“Third-Party Users”).
The Renter hereby:
This release is intended to apply to the fullest extent permitted by law and includes, without limitation, any claims brought by or on behalf of Third-Party Users.
This release applies to the fullest extent permitted under the laws of Ontario.
The Renter is fully responsible for the equipment during the rental period, including while:
The Renter agrees to pay full repair or replacement cost for any damaged, lost, or stolen equipment.
Deposits (if applicable) may be applied toward any outstanding amounts, including damage, loss, or late fees.
The Renter agrees to indemnify and hold harmless Harta Inc. (operating as Safe Sends) from and against any and all claims, damages, liabilities, and expenses (including legal fees) arising out of or related to:
The Renter acknowledges and agrees that any use of the rented equipment by individuals other than the Renter (“Third-Party Users”) is done entirely at the Renter’s own risk.
The Renter agrees that they are solely responsible for:
The Renter further agrees that all Third-Party Users are deemed to be using the equipment under the same assumption of risk outlined in this agreement.
The Renter agrees to indemnify and hold harmless Harta Inc. (operating as Safe Sends) from any and all claims, demands, damages, or legal actions arising from or related to the use of the equipment by any Third-Party User, regardless of whether such individual has signed this agreement.
The Renter acknowledges that climbing areas, parks, conservation areas, and other outdoor locations are subject to specific rules, access restrictions, or permit requirements.
The Renter is solely responsible for understanding and complying with all applicable laws, regulations, and permit requirements associated with any location where the equipment is used, including but not limited to areas managed by Niagara Parks or other governing bodies.
Any external permits, waivers, or agreements are separate from this agreement and do not replace or limit it in any way.
The Renter further acknowledges that accessing certain locations may involve additional risks, including terrain hazards, restricted access areas, and regulatory requirements.
This agreement is governed by the laws of the Province of Ontario, Canada.
By signing, the Renter confirms that:
Safe Sends is a crash pad and climbing gear rental service based out of St. Catharines, Ontario. We make it easy to access quality bouldering gear for sessions at Niagara Glen and nearby climbing areas.
We are based in St. Catharines, Ontario.
Currently, all rentals are pickup only
Gear is available for pickup anytime during your selected rental day. In most cases, gear is placed in the lockbox the night before your booking so it’s ready for a quick grab-and-go.
Pickup is from a convenient lockbox located just off the highway in St. Catharines for easy access.
All gear must be returned the same day as your rental.
Keeping gear overnight without approval may result in additional charges and can impact the next climber’s booking.
If you need an extension, please contact us first to check availability. Extensions are only possible if the gear is not already booked.
Our system is built around high-demand climbing days. Late returns can directly affect someone else’s ability to climb the next day.
Yes. A deposit is required for each rental and is refunded after gear is returned and inspected.
Deposits are typically refunded within 3–5 business days after return and inspection.
Yes — multi-day rentals are discounted compared to single-day rates.
Yes — renters should have basic bouldering experience and hold a valid climbing permit for Niagara Glen or the relevant climbing area.
Yes. All crash pads and equipment are inspected and maintained regularly to ensure safe use.
Late returns will result in additional charges. Keeping gear overnight without approval may also impact future bookings and other climbers’ ability to rent.
You can reach us through the contact page or email us directly at support@safesends.ca.